⚡ Workflow Automation by Kovotic Labs

Know where every agent should be, now

ScheduleFlow — powered by intelligent LLM reasoning, not static rule chains.

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ScheduleFlow uses AI to solve: Zendesk lacks a built-in agent schedule adherence tool that shows agents where they should be at any given time and tracks online presence against sch
Capabilities

Everything you need, nothing you don't

Zendesk Adherence App Bootstrap (port 3005)

Secure data storage with full Audit-Ready Activity Logs

Schedule Builder UI (drag-and-drop weekly grid)

Visual dashboard — see everything at a glance

AI-powered analysis — intelligent decisions without manual rules

Pricing

Simple, transparent pricing

Starter

$29/mo + usage
  • Up to 100 events/month
  • All core integrations
  • Email support
  • 7-day free trial
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Pro

$199/mo + usage
  • Up to 5,000 events/month
  • Advanced automated operations
  • Priority support with SLA
  • 7-day free trial
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Early Access

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Resources

Merchant Resource Center

Quick Start Guide

1
Install ScheduleFlow from the Shopify App Store. Authorize the required permissions: read_customers, read_orders, read_products.
2
Open the Insights page to see your real-time monitoring dashboard. This is your command center for know where every agent should be, now..
3
Navigate to Dashboard for detailed data tables. Review individual events, drill into specifics, and take manual actions when needed.
4
Go to Settings to configure your thresholds, alert preferences (email/Slack), and automation rules. ScheduleFlow works out of the box, but fine-tuning improves accuracy.
5
Use Team Management to add staff members with role-based access (Viewer, Editor, Admin). Control who can see data vs. who can take actions.
6
ScheduleFlow automatically starts monitoring your store via orders/create and orders/updated and CUSTOMERS_DATA_REQUEST and CUSTOMERS_REDACT and SHOP_REDACT events. No additional configuration needed — data flows within seconds of installation.

Estimated setup time: 5 minutes

Frequently Asked Questions

How does ScheduleFlow work technically?
Event Ingestion AI Analysis
What Shopify data does ScheduleFlow monitor?
ScheduleFlow automatically monitors fires when a new order is placed and fires when an existing order is modified and gdpr: customer data export. This happens in real-time — no manual setup required.
Does ScheduleFlow work with Shopify Plus?
Yes. ScheduleFlow is fully compatible with Shopify Plus, including multi-store setups, custom checkout flows, and advanced API access. Enterprise features like role-based access control (RBAC) and audit logging are available on higher tiers.
Is my store data secure with ScheduleFlow?
Absolutely. ScheduleFlow uses encrypted database storage (AES-256 at rest, TLS 1.3 in transit), hashes all email addresses with SHA-256, and follows SOC2 compliance standards. Data is retained for 90 days by default, configurable in Settings.
What if ScheduleFlow isn't showing data?
The most common issue is missing api scopes. "Cannot initialize Shopify API Library" error on app load. Check your app settings and ensure all required permissions are granted. Contact support@kovotic.io if the issue persists.
AI
ScheduleFlow Assistant
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